AI has everyone talking. Not everyone has answers. At Gladly Connect Live, CX leaders from Condé Nast, Smith Optics, and more share exactly how they moved AI from pilot to production, the timeline, the systems, the QA loops. 13+ sessions built for the moment we're all in. For CX and ecommerce leaders. Atlanta, May 4–6. Space is limited, secure your spot now.

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Google Enters Classified AI Deal with Pentagon: Alphabet's Google has signed a deal with the U.S. Department of Defense to use its AI models for classified work, according to a report citing a person familiar with the matter. Link

Google Employees Urge CEO to Reject Pentagon AI Collaboration: Hundreds of Google workers signed a letter to CEO Sundar Pichai opposing uses of the company’s AI they view as “inhumane or extremely harmful.” Link

AI Agent Accidentally Deletes Production Database, Causing 30-Hour Outage: An AI agent reportedly deleted PocketOS's production database, triggering a 30-hour service disruption. Link

OpenAI's CEO Addresses Police Involvement in Canada Shooting Incident: OpenAI is under scrutiny after Sam Altman apologized for not alerting police about a shooting suspect allegedly using ChatGPT in attack planning. The case intensifies concerns over misuse of consumer AI systems. Link

CrowdStrike Gains Wall Street Endorsement Amid Rising AI Cyber Threats: Analysts say rising AI-driven cyber threats are increasing demand for CrowdStrike’s security platform, giving the company a fresh boost from Wall Street. Link

Microsoft and OpenAI End Exclusive Deal, Allowing AI Model Sales on AWS and Google Cloud: Microsoft and OpenAI have dismantled their exclusive partnership, ending revenue sharing and allowing OpenAI to sell models on rival cloud platforms. Link

Nvidia's Next Superchip Relies on Crucial Memory from SK Hynix: Nvidia's upcoming Vera Rubin platform depends on next-gen HBM4 memory running above 10Gb/s, putting SK Hynix’s $13 billion investment at the center of future AI scaling. Link

Nvidia's Q4 2025 GPU Shipment Hits Nearly 3 Million Units: NVIDIA shipped 2,957,362 H100-equivalent GPUs in Q4 2025, accounting for roughly two-thirds of measured AI compute capacity. The figure highlights the company’s continuing dominance in AI infrastructure. Link

AI's Role in Future Political Campaigns: The article examines how AI could reshape political communication and campaign strategy, much as social media did in prior elections. It points to major shifts ahead for electoral influence and voter engagement. Link

AI Expands from Cloud to Hardware Across China: Industries across China are pushing AI beyond cloud software into physical products like cars and robots. The trend signals broader real-world deployment of AI across manufacturing and consumer sectors. Link

AI Faces Supply Chain Crunch Amid Rising Demand: Hardware-makers are not investing fast enough to keep up with booming AI demand, creating a supply-chain bottleneck for the sector. The shortfall could constrain how quickly AI applications scale. Link

Three Key Considerations for Insurers Integrating AI: As AI reshapes insurance, experts say firms must address change management, data integrity, and regulatory oversight to avoid costly mistakes. Link

LiveRamp Boosts AI Performance with NVIDIA Integration: LiveRamp has added native support for NVIDIA AI infrastructure, allowing partners and brands to train and deploy complex models up to 15 times faster while keeping data and model weights secure. Link

Foxconn to Supply NVIDIA’s Groq 3 LPX, Aiming for 35x Enhanced AI Inferencing: Foxconn will be the lead supplier for NVIDIA's Groq 3 LPX racks, built to significantly accelerate AI inference for trillion-parameter models. Link

AI Framework Outperforms Human R&D Standards in Training Optimization: Researchers at SII-GAIR developed ASI-EVOLVE, an autonomous framework that optimizes training data, model architectures, and learning algorithms. It reportedly improved MMLU scores by 18 points over human-designed baselines. Link

DeepSeek Prices New V4 AI Model at 97% Below OpenAI's GPT-5.5: DeepSeek’s new V4 model is priced 97% below OpenAI’s GPT-5.5 in an aggressive bid to win enterprise customers, developers, and agent-based users. Link